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Make a sale

Create a sale, take payment, and show or share a receipt.

Who can do this​

Cashiers, managers, and owners with sale permission.

Before you begin​

  • Sign in and select the correct counter or location.
  • Make sure a shift is open when your counter requires one.
  • Confirm the products you need are available to sell.

Steps​

1. Open Sell​

On Android, select Sell from the bottom navigation. On web, open Point of sale.

2. Add products​

Use Search products to find an item, or choose it from the recent or frequent list. Tap an item to add one unit. Open the cart to adjust a quantity or remove a line.

Sell catalogue with an active cart

3. Review the cart​

Check quantities, discounts, tax, and the payable total. Ask a manager if a discount or price override requires approval.

4. Select Pay​

Choose the payment method shown for your counter, enter any required amount, then confirm payment once. Do not tap again while the payment is processing.

5. Confirm the receipt​

After the invoice is created, review the completed receipt. You can use the available share, download, or print action. A printer or delivery problem does not cancel a completed sale.

Expected result​

The sale receives a permanent invoice number, payment status, and receipt. Stock changes when inventory tracking is enabled for the product.

Common problems​

ProblemWhat to do
Pay is unavailableAdd at least one product to the cart.
A discount cannot be appliedAsk a manager to approve it if your role has a limit.
Payment took too longWait for the result-unknown message to resolve before trying again.
Receipt did not printThe sale is still complete; retry printing from the receipt.